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Customer Service Agent – Food Service

  • Retail, Head Office
  • €21000 - €25000
  • Dublin, Dublin North
  • Full Time
  • Posted 5 days ago

Customer service agent / Telesales – Foodservice

Our client a leader in Retail and Food Service wholesaler is currently seeking to recruit a Customer Service/ Telesales agent to join their head office in North Dublin. This is a wonderful opportunity for an ambitious graduate with Retail or Hospitality Supervisory experience looking to join a large company where further opportunities in Trading, Field Sales or Marketing is possible

As customer service agent, you are responsible for the following

  • You will build relationships with your Accounts within your region
  • Support the Field Sales rep and Sales Manager on customer orders and queries
  • Process orders and ensure deliveries on a timely manner
  • Liaise closely with logistics, buying teams, transport on deliveries and time lines
  • Action all in bound enquiries
  • Prepare all sales and trading reports for your Team Leader
  • Identify business opportunities through your knowledge of promotions, campaigns and new products

Experience required for the job of Customer service agent

  • 3rd level degree advantageous
  • 1-2 years Hospitality or Retail supervisory experience
  • Office experience or customer service experience
  • Excellent administration skills
  • Excellent communications experience
  • Confident and competent in resolving any complaints or issues regards your accounts
  • Strong Customer engagement skills

Package

  • Salary €21K
  • Bonus €4k
  • Pension after 6 months
  • Free Parking
  • Staff discount on products

This is a 6 month contract with a view to permanency or stepping up to another position.

If you have the skills and experienced required for this job opportunity, please attach a CV below for the attention of Aislinn Lea, in complete confidentiality. For more jobs like this, please visit the Excel Recruitment website.

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Excel Recruitment

Suite 336,
The Capel Building
Marys Abbey (Just off Capel Street/Abbey Street)
Dublin 7

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