Head of Retail Operations

  • Negotiable
  • : Head Office, Retail
  • Negotiable
  • : Dublin, Dublin City Centre, Dublin North
  • : Full Time
  • : Posted 1 month ago
Head of Retail Operations
Excel Recruitment are currently recruiting a Country Head of Retail Operations to manage our clients 30 sites across Ireland.
The Head of Retail Operations will be responsible for communicating and executing the Company’s vision and values across the business.
The Job
As Country Head of Retail Operations you will have overall responsibility across a wide range of functions over a number of sites nationwide. You will develop and implement a business strategy and work to ensure this strategy is applied all operational elements of the business. You will work to ensure a positive commercial outlook and exceptional customer experience within both individual sites and the overall business.
The successful candidate will have extensive experience managing people and processes in a multi-site environment within retail. You will possess the ability to ‘see the big picture’, working towards delivering results in line with the business’ overall commercial outlook, while also working to meet the needs of individual sites and their teams, clients and suppliers. Salary is €80-95k DOE with a fantastic package
The day-to-day
Through your team of Area managers the Country Head of Retail Operations will be responsible for implementing a business plan for continuously
·         Monitor, measure and report on operational issues, opportunities and development plans.
·         Implement business strategy in line with agreed budgets and timeframes
·         Ensure HR policies and procedures are adhered to throughout the business
·         Conduct performance appraisals and operational reviews on a continuous basis
·         Develop and maintain a sound business relationship management team
Must haves
Successful candidates for this Country Head of Retail Operations Job will have
·         Min 5 years’ multi-site management experience within retail or Hospitality
·         Degree level education desirable but not essential
·         A leader with the ability to influence and inspire people
·         Change management Experience
·         Strong commercial acumen and negotiating skills
·         Exceptional planning and organisational skills, particularly around complex processes and procedures
This role will require monthly overnight travel to the UK to sit with the executive team for Europe
If you have the relevant experience and attributes for this Country Head of Retail Operations job please attach a CV below for the attention of Barry Whelan, CEO of Excel Recruitment. Alternatively call (01) 8148747 in complete confidence to discuss the position.

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