Customer Service Agent

  • €25000 - €30000
  • Call Centre and Customer Service
  • Dublin, Dublin South

Customer Service Agent

****Location is Sandyford Business Park, South Dublin, near the green Luas and M50 with free onsite parking****

Job is available Part-time 3 days per week (flexible) or Full-time****

My client, a unique Indoor Fun Centre is recruiting a Customer Service Agent to assist customers over the phone, email and via their website – they will take queries for all of their three locations.

This is a fantastic opportunity to work in a fun and energetic environment. Hours are Monday to Friday 9-5.30 and salary is up to €27k negotiable but must reflect experience.

This job involves some administration and outbounding to follow up and confirm bookings.

I am looking for a bubbly, confident person with a can-do attitude and welcome retail or call centre candidates.

Key Responsibilities for the job of Customer Service Agent

  • Processing classes, party and event bookings for 3 locations
  • Dealing with any cancellations or queries
  • Managing customer complaints in a timely and efficient manner
  • Liaise with the centre managers
  • Small amount of admin duties

Due to the volume of applications only suitable applicants will be contacted. For more jobs like this, please visit the Excel Recruitment website.

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