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Customer Service/Telesales, Citywest

  • Sales, Sales and Marketing
  • €25000 - €30000
  • Dublin, Dublin West
  • Full Time
  • Posted 1 hour ago

Customer Service/Telesales, Citywest

My client who supply bakery ingredients and products are looking for a bubbly customer focused person to join their Customer Service/Telesales team in Citywest. Hours are 8.30am to 5pm Monday to Friday.

Responsibilities for the role of Customer Service/Telesales, Citywest

  • Outbound and inbound to capture orders
  • Upsell, cross sell and communicate new lines and promotions
  • Handle customer complaints
  • Resolve delivery or stock shortage issues
  • Organise samples and brochures
  • Achieve your call volume and sales goals
  • Work in conjunction with your nominated field sales rep
  • Liaise and work alongside with other departments
  • Update and maintain the customer database

Skills & Experience for the role of Customer Service/Telesales, Citywest

  • Minimum one year in a Telesales/Customer Service/Call Centre environment
  • Energetic and likes a fast-paced environment
  • Proficient in Word, Excel and Email
  • Fluent English and excellent phone manner
  • Confident in rectifying customer issues

Salary & Package

  • €25K-€28K
  • Parking

Ambyr Medford, is handling the recruitment of this job. If you are interested and have the skills and experience required, please apply below or call 01-8148747 in strictest confidence.

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Excel Recruitment

Dublin office
The Capel Building, Mary’s Abbey, Dublin 7, D07 DH99

Cork office
Phoenix House, Monaghan Road, Cork, T12 H1XY

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