Fleet Service Parnter Manager

  • €45000 - €55000
  • Transport and Logistics
  • Dublin, Dublin South

Excel Recruitment is seeking to recruit a Fleet Service Partner Manager for a leading Logistics company based in South Dublin.

The Role reports to the Operations Manager for European Logistics and presents an excellent opportunity for an exciting and rewarding career.

Required Education/Qualification/Knowledge:
Knowledgeable in Microsoft Word, Excel and PowerPoint.
Customer Service and Communications focused development.
Third level qualification desirable.

Required professional experience:
Experience in leading and developing a safety focused operation.
Experience and professional know-how on driver and vehicle compliance.
Experience in managing strong relationships internally and with external providers.
Economical thinking and advanced process knowledge.

Objectives of the profile:
Deliver safety as a number one priority and develop a strong safety culture in the organization
Management and smooth integration of all Service Providers and Correspondents to
ways of working and Values.
Setting and management of KPIs from all providers in line with customer requirements.
Ensure excellent communications with own drivers, Service Providers and Correspondents.
regarding company information, queries, company performance and developments.
Managing under consideration of the culture of safety, statistics, cost and quality,
promoting excellent customer service at all times
Compliance and continuous improvement of all required standards under ADR, WTD and Drivers
Hours Rules.
Develop and Lead initiatives in regards to Motivation, Teamwork and Morale
Promote and develop values at all times

Main tasks:
Promote and deliver a safety-focused culture
Ensure excellent communication between all drivers and providers with all internal
departments.
Strong team work with the road freight and transit terminal departments for weekly, monthly,
seasonal and contingency planning.
Daily monitoring of own established and Network KPIs for all external providers including review
meetings of same.
Act as an internal escalation point for quality issues providing investigation outcomes and corrective actions for serious quality and health and safety issues.
Identify weaknesses in-process and implement improvements
Identify and procure new service partners in consultation with the road freight department.
Continuous development and management for all SOPs and SLAs with all external partners.
Completion of ad-hoc projects as directed by the Operations Manager.

The ideal candidate:
Will have a minimum of 3 years¡¦ experience in similar roles including planning experience
Be safety, quality, and efficiency-focused
Possess excellent interpersonal skills
Possess excellent systems & process knowledge and know-how
Have strong leadership and people development skills
Be flexible and available to travel to other locations for training and network development

Please send your CV to Sarah Adams in Excel Recruitment. Excel Recruitment is Irelands leading Recruitment company and we are always happy to take a call to discuss the various jobs we have across all Ireland in all industries. Please call Sarah today on 01-8717637 to discuss this Fleet manager.

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