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Operations Support Manager Ireland

  • Retail, Head Office, Catering Jobs, Hospitality and Events
  • €40000 - €45000
  • Dublin, Mainland Europe
  • Full Time
  • Posted 1 day ago

Operations Support Manager Ireland

We are currently recruiting for an Operations Support Manager for a well-established International Pizza brand to support the Area Managers in delivering an unrivalled customer experience. This position will be mainly based in Dublin but travel to national stores may be required for store training and service improvement. This is an ideal opportunity for an ambitious Store manager that is ready to make the next step in their career and take on more responsibility.

Responsibilities of this Operations Support Manager

  • Supporting the Area Manager on an ongoing basis
  • Work side by side with the Area Manager to ensure Store Managers are actively developing and training teams within the store
  • Provide training sessions and follow up with feedback to senior management
  • Establish and monitor KPI’s for all manager training
  • Ensure that training is delivered in both stores and in training rooms as needed
  • Supporting new store openings with extensive operational support
  • Responsibility for recruitment, selection and training of new Managers
  • Ensuring that future talent is continuously being developed and retained for future pipe line
  • Conducting all management exit interviews and compiling a report for analysis of exits
  • Assist the Operations Manager with Investigations and Disciplinary Meetings when needed
  • Create a culture of continuous improvement and development in store operations
  • Reporting to management on a quarterly basis

Requirements of this Operations Support Manager

  • Ability to work a flexible schedule as business needs require
  • Previous experience of training and development
  • Experience with multi-unit organisations in hospitality/restaurant industry
  • Excellent organisation, priority-setting and time management skills
  • Strong interpersonal, problem solving, verbal and written communication skills
  • At least 5 years management experience in a fast paced environment

If you would like to apply for this Operations Support Manager position, please submit a Cv along with a cover letter. All applications are received in the strictest of confidence. For similar position, please go to the Excel Recruitment Website.

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Excel Recruitment

The Capel Building
Marys Abbey (Just off Capel Street/Abbey Street)
Dublin 7

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