Technical Support Specialist

  • €30000 - €34000
  • Office & Administrative
  • Dublin, Dublin City Centre, Dublin West

Excel Recruitment currently has an excellent opportunity available for an experienced Technical Support Specialist.

Our client is looking for an experienced Technical Support Specialist to join their team. Our client has a ‘Customer First’ mindset, placing customers at the heart of everything they do. Whether working behind the scenes or engaging directly with the customer, you will be part of a culture that supports and enriches their experience. The position is based in Dublin between two offices one in West Dublin and one in City Centre; however, you will be required to travel between other locations throughout Ireland, you will have access to a company car for travel so a full clean drivers licence is a must.

Duties will include:

  • Installation and support of software and hardware e.g Printers, Handheld Devices, and Point of Sale
  • Installing and supporting network devices including Wireless Access Points, Switches, Bridges, etc
  • Upgrading and replacing hardware and software as and when required
  • Configuring and testing of the above said hardware and software
  • Diagnosing and remediation of issues and problems both remotely and on-site
  • Day to Day support of our internal staff IT needs
  • Updating, Configuration, and Monitoring of IT equipment, laptops, desktops servers, etc

Requirements:

  • Minimum of 1 years experience in a tech support role
  • Knowledge of Microsoft, Apple, and mobile device applications
  • Experience with both wired and wireless networking technologies and products
  • Strong interpersonal and communications skills
  • Detail oriented and organised
  • Must be available to travel
  • Must be flexible to work overtime such as evenings and weekends when required

In Return:

  • Salary of €30-34K DOE
  • Excellent benefits package
  • Lots of room for career progression

Should you be interested in this Technical Support Specialist position, please upload your CV to the link provided and Ciara will look after your application. Unfortunately, due to volume, only suitable applicants can be contacted. For more jobs, please visit the Excel Recruitment website

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